Items purchased from Bring Light are eligible for a full refund if returned within 30 days of purchase.
Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please see the tips below for keeping your items in returnable condition:
We recommend that you return merchandise to us using a traceable shipping method. Please retain record of your tracking number so that you are able to monitor the progress of the return as it is in route back to us.
Returns do take us 3-10 business days to process upon reaching our facility. Once your return is processed and your refund is issued, you will receive a refund confirmation email. Refunds can take several business days to reflect on your credit card account. This varies depending on your financial institution.
If you receive an item that is damaged, please contact customer service immediately at firstname.lastname@example.org.
Bring Light only carries merchandise that is authentic, first-run, and produced directly from the designer. Please be aware that even such products are not entirely free of workmanship errors, including occasional missing threads and similar defects. In general we commit to provide replacement in case of major defects free of charges within 30 days from claimed defected product. In order to obtain the replacement you will have to fill the claim form and send pictures of the defect.